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Professional kitchens
An operator's foundation
Paul began as a professional chef, learning early that pace, quality, labour, purchasing and waste are never separate problems on a working shift.
Official TheWorkingGM founder profile
Paul Gavshon. Hospitality operator. Practical fixer.
Paul Gavshon is the founder of TheWorkingGM, turning more than three decades of hands-on hospitality leadership into practical operating support for hotels, restaurants, pubs, accommodation, catering and complex sites.
Professional chef foundation
Club Med and international hospitality experience
Complex 24/7 operations leadership
Built from the floor up
Advice shaped by operating responsibility.
Paul's experience runs from professional kitchens and Club Med to hotels, pubs, restaurants, accommodation and remote operations across Ireland, the United Kingdom, Australia and Asia.
Most recently, that included responsibility for a complex remote operation supporting about 800 residents and leading around 70 people across catering, accommodation, housekeeping, facilities, maintenance and logistics.
TheWorkingGM is built on a simple belief: an operating system only matters if managers can use it when service is busy, the numbers are tight and the team needs clear direction.
Operating experience
A career measured in real shifts and real responsibility.
No invented case studies or anonymous testimonials. The value is the operating perspective Paul brings to the controls that affect labour, margin, standards and delivery.
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Club Med & Asia
International hospitality
Club Med and wider Asian experience added high-volume guest operations, diverse teams and the discipline of delivering consistently across cultures and locations.
03
Ireland
Multi-venue management
Years across hotels, pubs, restaurants and accommodation built a practical understanding of independent operators, busy floors and the realities of local hospitality leadership.
04
Australia
Hotels and complex remote operations
Paul's Australian work spans hotel leadership and 24/7 remote operations across catering, accommodation, housekeeping, facilities, maintenance and logistics.
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TheWorkingGM
Experience turned into action
TheWorkingGM turns those operating lessons into direct reviews, clear action plans and practical tools for managers who need control—not more theory.
Where Paul focuses first
Four controls behind a stronger operation.
The starting point is deliberately narrow: find the areas creating avoidable pressure, decide what matters this week and make ownership visible.
Labour deployment
Match paid hours, roles and ownership to the operation before the rota becomes the problem.
Stock & waste
Find weak ordering, movement and accountability before margin disappears quietly.
Shift handovers
Make the next shift's priorities, risks and owners visible before service begins.
Management rhythm
Create a repeatable daily and weekly control cycle that survives a busy operation.
The fastest way to work with Paul
90-Minute Operational Profit-Leakage Review
A focused online review of labour deployment, stock and waste, handovers and daily management discipline. Leave with a prioritised seven-day action plan and one follow-up.
This is an operational review, not a financial audit or a guarantee of savings. Scope and preparation are confirmed before the session.
Not ready to book?
Start with the free profit-leakage scan.
Twelve questions across labour, stock, handovers and daily control. Get an instant directional result and one practical next action. No email is required.