Customer and access support

One route when you need help.

Last updated 7 September 2026

Do not pay twice. If you have a Stripe receipt but the report or next step is unclear, use this form with the same email used at checkout.

Leak Check report access

Return to the Stripe completion link first. If the report still does not appear, include “Leak Check report” and the approximate purchase time below. Never send card details.

Control Room membership

For setup, access, billing or cancellation, use the checkout email and describe the property and action needed. Existing approved members can use the member-entry link supplied during setup.

Send a support request

Read the refund and cancellation policy or return to the Operational Leak Check.