TheWorkingGM

A 60-second read

One issue. An owner.
Evidence that the fix held.

See how the free Leak Check and Control Room fit into a manager’s working week.

Illustrative walkthrough. This is an example of the process, not a customer result or a live member workspace.

  1. 01 · Spot

    An issue keeps coming back.

    Your Leak Check answers flag weak handovers. Start with one recurring issue you can observe and change.

    Example: a stock discrepancy keeps moving between shifts without a clear next action.

  2. 02 · Own

    Give the next action an owner.

    In Control Room, record the action, accountable role and deadline. Agree the evidence you will check before calling it resolved.

    Action: reconcile the count against delivery and waste records. Owner: duty manager. Due: before tomorrow’s handover.

  3. 03 · Check

    Completion needs evidence.

    Review the count and supporting records. If the discrepancy is still unexplained, keep the issue open and record the next step.

    A completed count is evidence of work. It does not, by itself, prove that waste or cost has fallen.

  4. 04 · Review

    Did the fix hold this week?

    At the weekly review, check for recurrence and decide whether to keep, adjust or replace the control.

    Record a financial outcome only when your source records support it. Keep time returned separate from cash.

Your first week

Start with one useful control.

Day 1 · Choose
Run your free Leak Check. Pick one priority, record the starting position and identify the source you will use to check progress.
Days 2–6 · Act
If you join Control Room, set your venue and departments, add the first action, agree an owner and deadline, and record progress as the work happens.
Day 7 · Review
Check what was completed, what remains open and whether the issue returned. Record only supported outcomes and choose next week’s action.
Day 30 · Decide
Review weekly use, effort required and any source-checked value against the membership fee. Decide whether the tool has earned its place.

Need help choosing the first action? Ask for setup support. Share the control issue; keep guest, employee and payment details out of your message.

Try it with your own operation.

The Leak Check is free, with no signup or card. Control Room is a separate, optional membership at £30/month per property, billed in GBP each month until cancelled. Savings are not guaranteed.

Run my free Leak CheckSee membership details

Already joined? Open your Control Room using your checkout email.